# Support - Verified Reality

> Verified Reality support for platform issues, billing, security reports, and AI-free beta bug reports. HQ does not mediate Verifier performance — use dashboard quality controls for marketplace disputes.

## Key facts
- General support, billing, and security reports go to support@verifiedreality.ca.
- Security reports should include SECURITY in the subject line for priority escalation.
- The beta bug-report form on /support is AI-free, accepts anonymous reports, and routes directly to the support inbox.
- HQ support covers technical platform issues, software bugs, and billing — not Verifier performance disputes.
- Clients enforce Verifier quality through ratings, exclusion lists, and Radar re-dispatch in the client portal.

## Summary
The support page separates platform help from company story: contact channels for email support, self-serve links to FAQ and documentation, and the maintained beta bug-report form.

Marketplace philosophy on /company explains why HQ does not mediate independent Verifier performance, and the support page reinforces that boundary before users file tickets.

## Keywords
- Verified Reality support
- bug report
- billing support
- security report
- support@verifiedreality.ca
- beta feedback
- platform help

Canonical URL: https://verifiedreality.ca/support